top of page

Refund Policy

Subscriptions

TrackBox subscriptions renew every month. You can cancel at any time from My Subscriptions in your account, or by emailing TrackBoxTTM@gmail.com.

 

Cancel before your next billing date and you will not be charged again. Cancelling stops future boxes; it does not refund a box that has already been billed and shipped.

Shipped boxes

Our boxes contain food, drink mixes and personal-use gear, so a box that has shipped cannot be returned or refunded.

Damaged, missing or wrong items

If your box arrives damaged, or an item is missing or wrong, email TrackBoxTTM@gmail.com within 7 days of delivery with your order number and a photo. We will replace the item or refund it to your original payment method.

 

Last updated: October 3, 2026.

bottom of page