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Refund Policy
Subscriptions
TrackBox subscriptions renew every month. You can cancel at any time from My Subscriptions in your account, or by emailing TrackBoxTTM@gmail.com.
Cancel before your next billing date and you will not be charged again. Cancelling stops future boxes; it does not refund a box that has already been billed and shipped.
Shipped boxes
Our boxes contain food, drink mixes and personal-use gear, so a box that has shipped cannot be returned or refunded.
Damaged, missing or wrong items
If your box arrives damaged, or an item is missing or wrong, email TrackBoxTTM@gmail.com within 7 days of delivery with your order number and a photo. We will replace the item or refund it to your original payment method.
Last updated: October 3, 2026.
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